מתוך האתר שאפרת הפנתה אליו:
To obtain and run the tool
NOTE: You must have administrative rights to run this tool on Windows NT 4.0, Windows 2000, or Windows XP.
1. Download the FixKlezE.com file from
=>
http://securityresponse.symantec.com/avcenter/FixKlezE.com.
=> מכאן מורידים את התוכנה שמנקה את המחשב מהוירוס.
2. Save the file to a convenient location, such as your download folder or the Windows desktop (or removable media that is known to be uninfected, if possible). 3. To check the authenticity of the digital signature, refer to the section The digital signature. 4. Close all programs before running the tool. 5. If you are on a network or if you have a full-time connection to the Internet, disconnect the computer from the network and the Internet. 6. If you are running Windows Me or XP, then disable System Restore. Please refer to the section System Restore option in Windows Me/XP for additional details.
NOTE: If you are running Windows Me/XP, Symantec strongly recommends that you do not skip this step.
7. Double-click the FixKlezE.com file to start the removal tool. 8. Click Start to begin the process, and allow the tool to run. 9. Restart the computer. 10. Run the removal tool again to ensure that the system is clean. 11. If you are running Windows Me/XP, then re-enable System Restore.
NOTE: The removal procedure might be unsuccessful if Windows Me/XP System Restore was not disabled as previously directed because Windows prevents System Restore from being modified by outside programs. Because of this, the removal tool might fail.
12. Run LiveUpdate to make sure that you are using the most current virus definitions.
אם עדיין משהו לא ברור - אשמח לענות על שאלות.
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תוכן התגובה:
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